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Haryana Chief Minister emphasised that Gurugram, one of the fastest-growing cities in the state, must have efficient civic services. He instructed officials to prepare detailed reports on water supply, sewerage systems, and sewage treatment plants, while ensuring timely resolution of grievances. Seventeen complaints were addressed in a review meeting, with 15 resolved immediately and two pending further action. He also directed strict measures against illegal water supply operations and builders failing to provide basic amenities. The directives aim to strengthen governance and infrastructure in the rapidly expanding city.
Haryana Chief Minister stated that Gurugram?s rapid growth required strict oversight of civic services. He instructed officials to submit comprehensive reports on the city?s water supply, sewerage network, and sewage treatment plants. The focus is to ensure residents receive reliable and high-quality basic services within set timelines. Advertisement
In a meeting of the District Public Relations and Grievance Redressal Committee, 17 complaints were reviewed. Of these, 15 were resolved immediately, while two required further investigation, with officials instructed to report their progress at the next meeting. The CM emphasised the importance of tracking complaints closely to prevent recurrence and delays.
He also addressed illegal water supply operations, commonly referred to as the tanker mafia. The Chief Minister ordered departmental and police action against anyone found supplying or purifying water unlawfully in Gurugram. The city police commissioner was directed to ensure local police officers handle such complaints as a top priority.
Additionally, builders who failed to provide basic amenities such as water, electricity, roads, sewerage, and security were warned of strict action. Officials were instructed to monitor compliance and hold developers accountable. In one case, a delayed online land?record mutation was reported, prompting the CM to order an investigation against the responsible naib tehsildar, reinforcing that public grievances must be addressed promptly.
Civic infrastructure in Gurugram has historically struggled to keep pace with its rapid growth. Frequent issues like water shortages, inconsistent sewerage services, and delayed land records have persisted. These new directives aim to ensure that administrative actions match the city?s expansion and improve service delivery across sectors.
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