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The Karnataka government has initiated a large-scale digitisation programme aimed at delivering e-khata documents directly to rural households under the Eswathu to doorsteps campaign. With over 97 lakh property records already digitised through the Panchatantra 2.0 platform, the initiative targets the remaining manually maintained land records to ensure complete digital integration. A dedicated citizen helpdesk is also being established to guide villagers through the e-khata application process and address complaints. This approach is expected to streamline land transactions and remove the necessity of visiting gram panchayat offices.
In a move to overhaul the management of rural property records, the Rural Development and Panchayat Raj (RDPR) department in Karnataka has launched an ambitious campaign titled Eswathu to doorsteps. The primary objective is to digitise all rural land records and issue e-khatas directly at the village level. This initiative arrives ahead of the state's plan to mandate e-khatas for all rural property registrations starting in the coming months. Advertisement
Currently, more than 1.5 crore property records in rural Karnataka are maintained manually through gram panchayat registers. However, over 97 lakh records have already been migrated onto the Panchatantra 2.0 platform, the state's digital property records management system. This sets the stage for the issuance of e-khatas without the need for citizens to physically visit local administrative offices.
The department has acknowledged the technological and procedural challenges that rural residents and local officials may face in adapting to this digital transformation. In response, an eSwathu citizen helpdesk is being set up to assist applicants with filing processes, documentation requirements, and grievance redressal. The helpdesk will be manned by trained personnel who can provide real-time support and improve public awareness about the e-khata system.
Officials have also coordinated with technical partners, including the National Informatics Centre, to resolve backend issues and ensure a seamless experience for both administrators and users. The campaign also focuses on outreach, aiming to familiarise villagers with the digital process and build confidence in the new system.
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