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MahaRERA recently pulled up a Mumbai-based real estate developer after homebuyers complained about being allotted parking spaces in a wing different from where their flats were located. Despite having paid for puzzle car parking slots, the buyers were not provided with marked or numbered spaces. When residents formed separate housing societies, access to the assigned parking was denied. MahaRERA deemed this a deficiency in service and ordered corrective action.
MahaRERA issued a directive to a Mumbai developer after three flat buyers from the Veena Serenity project alleged they were allotted parking slots in wings different from their residences. The buyers, who had purchased units in wings D and E, stated they had paid for mechanical puzzle car parking, which was initially confirmed through letters and stickers. However, no dedicated, numbered parking spaces were provided. Advertisement
After possession, the project's wings were split into two societies-wings A, B, and C forming one, while D and E formed another. Following this division, residents of the first society informed the buyers that parking access within their wing would no longer be permitted.
The complainants cited a MahaRERA circular from 2021 that mandates parking slots must be clearly numbered and directly linked to individual flats. They accused the developer of failing to follow approved layout plans that showed adequate parking provisions in all wings, thereby causing distress and inconvenience.
Despite multiple hearing notices, the developer failed to appear before MahaRERA. The authority held that the lack of dedicated parking amounted to a deficiency in service and ordered the developer to allot marked and numbered puzzle car parking spaces in wings D and E within sixty days.
By ruling in favour of the buyers, the authority reiterated that non-compliance with regulatory obligations will attract strict scrutiny and timely enforcement to protect consumer interests.
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