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In Bengaluru, several flat owners received inflated property tax demands due to errors in their e-khata applications. Staff at BangaloreOne centres reportedly entered identical figures for built-up and parking areas, ignoring actual measurements in sale deeds. As a result, Bruhat Bengaluru Mahanagara Palike issued backdated tax notices running into tens of thousands per year. Homeowners said the system failed to verify entries properly and cited an inoperative online objection portal during the response period. The incident highlights the need for stronger quality checks, document-based validation, and a functional redressal process to avoid penalising residents for administrative lapses in property data handling.
In Bengaluru, several property owners were recently hit with unexpectedly large tax demands following an e-khata application glitch. It was reported that staff at BangaloreOne centres mistakenly input both built-up and parking area figures as identical values for certain flats, rather than the distinct measurements specified in the sale deeds. This led Bruhat Bengaluru Mahanagara Palike officials to issue notices demanding back taxes running into tens of thousands of rupees per year, spanning multiple years. Advertisement
Affected homeowners argued that entries had been uploaded without proper verification, and pointed out that the civic body relied solely on these flawed database entries instead of the sale deeds. Compounding the issue, the online portal for filing objections was unusable during the designated window, preventing timely responses.
Robust quality checks, real-time verification against official documents, and a reliable objection-filing mechanism must be prioritised to prevent such outcomes. Municipal authorities should also ensure clear accountability frameworks so that affected individuals are not penalised for administrative shortcomings.
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