Belagavi City Corporation (BCC) has moved e-Khata application submissions to Belagavi One centres to curb corruption and reduce delays. Following a surprise inspection revealing manipulation by agents, Commissioner Shubha B suspended manual processing and launched a digital-first system. Citizens can now submit applications directly at two active centres, with two more opening soon. A nominal INR 25 fee is charged, with no middlemen allowed. In 48 hours, BCC cleared 3,854 pending applications. Despite brief server issues, operations are stabilising. The initiative follows a state directive to resolve e-Khata cases within three months and includes public info boards and a helpline for assistance.
The Belagavi City Corporation (BCC) has shifted its e-Khata application submission process from divisional offices to dedicated Belagavi One centres, following credible complaints of corruption and procedural delays faced by property owners. The development comes in the wake of a surprise inspection, which revealed that several agents had been manipulating the system by fast-tracking files of their own clients, while genuine applicants faced long and unfair delays.
Commissioner Shubha B, who ordered the inspection, responded by immediately suspending manual application handling and launching a phased transition to a more transparent and centralised digital process. Currently, two Belagavi One centres-at Ashok Nagar and Goaves-are operational, with two more set to open near the main BCC office and at Konwal Galli shortly. These centres allow direct citizen submissions for a nominal INR 25 fee, and do not permit the involvement of middlemen. The staff at these centres have system credentials to upload applications directly into the digital portal, helping eliminate manipulation by intermediaries.
Within the first 48 hours of implementation, the BCC successfully cleared 3,854 long-pending e-Khata applications, some dating back over six months. However, technical server downtimes this week have temporarily affected processing speed. Officials stated that the issue is being resolved and operations are expected to stabilise shortly.
To support this reform, an information board has been installed at Channamma Circle, detailing the documents required for A-Khata and B-Khata submissions. A helpline has also been introduced, although officials noted that its utility is currently being diluted by irrelevant queries from callers.
Earlier this year, the BCC had organised an e-Khata mela to fast-track pending documentation, following directives from the Karnataka state government to dispose of all pending e-Khata cases within three months.
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