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Property owners in Bengaluru can now obtain e-Khata certificates digitally within two working days, thanks to a new initiative by the Bruhat Bengaluru Mahanagara Palike (BBMP). The fully online process, rolled out across all eight BBMP zones, allows applications via the state's SAKALA portal. Applicants need only submit three documents: sale deed, latest tax-paid receipt, and property sketch. Revenue officers are required to process requests or raise queries within two days, improving accountability. The e-Khata is essential for property validation, tax payments, loans, and transactions. Previously, the process involved lengthy in-person visits and delays. The move particularly benefits owners of properties regularised under the Akrama-Sakrama scheme. By digitising the system, BBMP aims to enhance transparency and ease for property owners, buyers, and developers, fostering greater confidence in municipal services.
Property owners in Bengaluru looking to obtain their e-Khata certificates can now breathe a sigh of relief. The Bruhat Bengaluru Mahanagara Palike (BBMP) has introduced a fully digital mechanism to issue e-Khatas within two working days, cutting down on long queues, multiple visits, and weeks of uncertainty. Advertisement
The initiative, which spans all eight BBMP zones, allows applicants to file for their e-Khata through the state government's SAKALA portal - a time-bound citizen service platform. Applicants are now only required to upload three basic documents: the sale deed, the latest tax-paid receipt, and a property sketch. The simplified process is aimed at regularised properties and those with an existing khata certificate, reducing the need for any physical inspection.
A BBMP official mentioned that once an application is submitted, revenue officers must either approve or raise queries within two working days. The mandate ensures that delays aren't left to discretion, introducing much-needed accountability into a system that has often been described as opaque.
The SAKALA framework has previously been used across Karnataka to streamline services like income and caste certificates. BBMP's move to include e-Khata under this umbrella signals a deeper institutional commitment to transparency and citizen convenience.
Importantly, the e-Khata serves as a critical document for property ownership validation, enabling property tax payments, home loans, and future transactions. Until now, acquiring it involved a lengthy process dominated by in-person visits, manual verification, and persistent follow-ups.
The digitisation effort will especially benefit those living in layouts that were regularised under the Akrama-Sakrama scheme - a state-led initiative to bring unauthorised constructions into the legal fold. By making the process paperless and predictable, the BBMP is also boosting confidence among property buyers, developers, and institutions who have long grappled with murky municipal procedures.
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